Meet the Staff
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I’ve lived in Las Vegas for 21 years. I’ve been with ICES for 8 years as the Compliance Director. The hubby and I are empty nesters. We love to travel!
Born and raised in Spain, I was also an exchange student back in 1992 where I went to Ireland for 3 months.
In 2006 I started working as a stage actor in Spain. In the summer of 2007 I came to Las Vegas, NV for the first time.
From 2008 to 2012, I lived between Spain and Las Vegas and finally in 2013, I decided to move to Las Vegas.
I have been working with ICES since 2013 and I am happy because this allows me to continue working from time to time as a stage actor.
I grew up in Santa Cruz, CA, and was a high school exchange student to Chile before going to UC Santa Barbara and receiving a BA in Political Science. I worked for a couple of years as a teacher in Vietnam, getting an opportunity to travel all around Asia before moving back to the states. At ICES, I've worked in counseling and compliance before taking on my current role in the Outbound department, which I love, because getting to help these amazing young people have such a wonderful experience is very rewarding. In my free time I enjoy traveling, snowboarding, surfing, and reading.
My name is Elin (pronounced EE-Lynn) and I have been a compliance coordinator for ICES since early 2019. I am half Swedish, but I was born and raised in the Bay Area, California. I graduated University at UC Santa Cruz where I also studied abroad for one semester in Lund, Sweden in 2010. I enjoy snowboarding, cooking healthy food, watching movies, and traveling (more so before COVID, of course) in my spare time
I was born in California and I have lived in Nevada since 2002. I’ve also lived in my parents’ home country, Nicaragua for 6 years. I’m fluent in Spanish. I have 7 siblings and I am the oldest. I enjoy going to the lake and hiking with my family.
My name is Mark Arreola. I have been with ICES for 5 years as the Compliance Administrator. I have lived in Las Vegas for over 20 years and enjoy hiking, travelling, good food and making memories with family, friends, and my dogs.
With a background on Linguistics. I have been with ICES since my move to Las Vegas from California. I enjoy watching anything but horror and eating everything but fish soup. I hope to see more of the world in the following years.
Rich is Director of Communications and Government Affairs. He joined ICES full-time in 2013. Rich graduated with a degree in political science from Kansas State University in Manhattan, Kansas and earned his law degree from The George Washington University in Washington, D.C. Prior to joining ICES, Rich worked for the U.S. House of Representatives, Farmland Industries, the Kansas Corporation Commission, and Sprint (now part of T-Mobile). Rich also served as a member of the City Council of Lenexa, Kansas and was appointed to a four-year term on the Kansas Corporation Commission by Kansas Gov. Mike Hayden. Rich is delighted to be living in Kansas again near his two daughters, three granddaughters, sisters and dozens of cousins.
Duda Da Silva
Duda is Director of Admissions. He joined ICES in 2008. Duda graduated with a degree in Public Communications (Advertising/Marketing Specialization) from the University Armando Alvares Penteado in São Paulo, Brazil. He also attended Panamericana College of Art in São Paulo, Austin Community College, and City College of San Francisco. Prior to coming to the U.S., Duda was Manager of Communications at APS Urgent, a provider of emergency medical services in Belo Horizonte, Brazil. Since moving to the U.S., Duda has lived in San Francisco, Austin, Las Vegas, Fort Lauderdale and the Kansas City área
Jennifer Jennings has worked as an ICES Placement Administrator since 2017. Prior to that she took several years off to raise her daughter, Grace, now 9 years old, after serving as East Coast Placement Director from 2010-2012. She has also worked as a commercial real estate attorney in Washington, DC and in non-profit fundraising. She lives in Charlottesville, Virginia, with her husband, John; daughter, Grace; and Mabel, the senior rescue beagle.
I primarily work with F-1 student admissions and general F-1 operations. My experience with youth exchange began when I started with ICES in 2016, and it has been great to hear about so many wonderful experiences, for both students and host families, and I have been able to see the value in cultural exchange.
ICES East Coast Supervision coordinator I have worked for ICES for 19 years and still continue to enjoy my job and the world of youth exchange. Born in upstate New York, moved to Virginia in 1997. I have 2 grown children (Daughter & Son) and a grandson Landon Thomas Love the outdoors ,decorating, camping and spending time with family.
Rose McDonough, from Charleston, WV, is a placement administrator on the national placement Team. 8 ½ years ago, Rose joined ICES as the East Coast Placement Director. Rose came to ICES with a background in grants and arts management, accessibility and leadership. She is also the owner and director of RM Productions Dance Studio established in 1999. Rose holds a BS and a MA in Organizational Leadership from Wheeling Jesuit University.
As a Director of Sales for Asia and South America, I work to provide support to our international partners. I have primarily worked with students that are joining the ICES F1 program and will expand my roll to support students and partner agents that join the ICES Virtual High School Program as well as our Ireland Program. I have been with ICES for approximately 4 years and look forward to many more.
Caroline, a native Swede was an exchange student in Minnesota and then after studies in France and Law studies at Stockholm University she started working for an agency in Sweden, sending students abroad. Caroline later moved to Boston, MA to work for an F1 organization before joining ICES in 2019. When she’s not working, she tries to spend most of her time outdoors, either hiking, biking, skiing or on the water.
Hello! I’m Paulo Yoshida, after graduating from college I went to London for my exchange experience and I can tell it was one of the best time of my life. I’ve been working with ICES for almost 4 years now.
Kari is passionate about youth exchange and has experienced it from every angle. In high school, she was an exchange student to Chile, she’s been a host mom to 15 exchange students, and two of her three kids studied abroad. Now as empty-nesters, she and her husband, Brad, enjoy hiking, playing board games, and spending time with friends and working with exchange students. Kari lives on the Oregon coast and serves as the National Training Director for ICES.
Cheryl Crowther has been with ICES for ten years. She has been the host mom to 7 amazing students and a local coordinator and field manager to over 100 more. She is currently the Senior Director of Student Services, using her experience to help others have extraordinary exchange programs. Cheryl has an Associate’s Degree in Psychology from Ricks College and Bachelor’s Degree in Special Education from UNLV. She and her husband Troy are parents of 4 children and grandparents of 9. She loves traveling, interior design and spending time catching up with all her former students.
Michelle Beck has worked as a Regional Director of Student Service Counselor with ICES for four and a half years. She has many years of experience with the Clark County School district, and volunteer positions with the youth in the community. Michelle and Gary have been married for 31 years. They have three daughters and seven grandchildren. Michelle enjoys spending time with family and friends. She also enjoys traveling, fitness and going to the movies.
Hello, I’m Kelly and I have been a part of the ICES family for 12 years. I began my journey by being a host mom. Later I became a Local Coordinator & Regional Director in the Las Vegas region. 5 years ago, I moved across the country to North Carolina to be close to my aging parents & family. At that time, I began working with various regions across the country to strengthen and build their regions by opening up new areas, providing motivation and support to new hires and specialized development for returning field staff. 3 years ago, I became the National Director of Field Staff Development and provide live development calls with learning & brainstorming opportunities. Additionally, I offer support to the Field Staff with the creation of modified 3 page profiles and Canvas to be used by the field in their networking efforts. I am so excited to have the opportunity to work with each of you! I enjoy life with my husband, our 6 adult children and 10 awesome grandchildren who make our world go around.
Joan is a mother of 3, children, grandmother to 6, and international mother and grandmother to countless children around the world. Joan enjoys travel, music, and skiing. Joan became involved in student exchange as a host mother in 1981 and began her career working in the international student exchange industry in 1991. Joan joined the ICES team in 2020 and brings with her a strong sense of devotion to providing high quality educational and cultural experiences to all participants. She has a passion for bringing people of different countries and cultures together to learn about each other and create life-long friendships. Joan’s background in international education, sales and business server her well in her role as the Director of the F1 program.
Heidi Miller is the Director of School Outreach and Development on the F1 Program. She has been in the industry since 2014 and previously held positions on the J1 and F1 Programs as Local Coordinator, Regional Director, and host family. Her previous career in Business and Contract Negotiations has proven to be an asset in her current role initiating high school partnerships for the F1 program at ICES. Heidi is passionate about the responsibility to bring the student, host families and schools together in a collaborative unit.
I live in Concord, VA with my husband, Chad, and our 6 year old son, Barrett. We have two English Bulldogs (Boss and Browning) and some goats. We name all of our goats after country music singers. In college, I earned a B.S. in Chemistry and played rugby. I have had the pleasure of working at ICES since 2013. I love spending time with family, being outdoors, and traveling. I also love to watch movies. A couple of my favorites are The Shawshank Redemption and The Goonies.
Hello! Originally from Salt Lake City Utah, I have been with ICES for five and a half years working with some of the greatest people I’ve ever known. Many years ago I had an exchange student stay my family when I was in high school, and to this day I still keep in touch with my ‘brother’ from Sweden. Because of my experience I understand the importance what ICES does by bringing people together, and I am proud to be a part of an organization that has a goal to make this world a better place for all people.
I started out my business career in the direct sales business of selling life insurance and securities as an Agent. In three years, I had been promoted to Regional Vice President and was running 3 Agencies. After a few more years of running the Agencies, I was challenged to explore the corporate world of sales in Healthcare. With over 20+ years’ experience in the Health Information Technology Industry in the United States in the area of integrated software systems for healthcare organizations. I’ve held various positions, including Sales Representative, Vice President of Sales & Marketing, and President. After that I spent 15 years as an International Business Consultant / Business Executive Coach in the fields of Healthcare, Green Technology, and IT/CRM Implementations with the emphasis on Business Development, Strategic Digital Marketing, Funding, and Acquisitions. I was introduced to ICES at the time of the last ICES Conference in February 2019 to observe the organization. After conference the decision was made to come on board to oversee the project of implementing HubSpot’s Marketing Pro/ CRM system. In January 2020 was asked to come on board as Marketing Director. Every adventure in life brings great rewards through sacrifices and commitment. ICES is the most passionate organization I have ever had the pleasure to be associated with. Thank you!